FAQ
Q: Are the mouthwash cups safe and BPA-free? A: Yes, all our mouthwash cups are made with high-quality, BPA-free, food-safe materials, non-toxic and gentle for daily use by adults and children alike, and easy to clean thoroughly.
Q: How absorbent are the bath towels, and are they machine washable? A: Our bath towels are highly absorbent, crafted with premium soft cotton, and fully machine washable. They retain softness and absorbency after repeated washes without fading or shedding.
Q: How does the quick-dry hair towel work, and what hair types is it for? A: Made of ultra-absorbent microfiber, the hair towel wicks away moisture fast, cutting down drying time. It fits all hair lengths and types, and is gentle on curly, fragile, or color-treated hair.
Q: How do I clean and care for these washing aids? A: Mouthwash cups can be rinsed with warm soapy water. Towels and hair towels are machine washable on a gentle cycle; avoid bleach or fabric softeners to preserve quality.
Q: Can I cancel or modify my order after placing it? A: Orders may be canceled or modified within 12 hours of payment, provided they have not yet been processed or packaged for shipping. After this window, orders are finalized, and changes are no longer available.
Q: What should I do if my order arrives damaged or defective? A: If your mouthwash cup, bath towel, or hair towel arrives damaged, defective, or stained, contact us within 48 hours of delivery with clear photos of the item and original packaging. We will assist promptly per our Return & Exchange Policy.
Q: How long does shipping take, and can I track my package? A: Domestic orders ship within 1–2 business days and arrive in 3–5 business days. International orders take 8–16 business days due to customs processing. A unique tracking number is sent via email once your order ships for real-time monitoring.